1. Processing Time

● All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.

2. Shipping Rates and Delivery Estimates

● Shipping charges for your order will be calculated and displayed at checkout.
● Standard Shipping: 3-5 business days
● Expedited Shipping: 1-3 business days
● International Shipping: 7-14 business days

3. Shipment Confirmation and Order Tracking

● You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

● Pincklub is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

● Please contact us with pictures of unopened damaged packages to file a claim.

6. International Shipping Policy

● We currently ship to select international locations. Shipping times may vary depending on the destination. Customers are responsible for any additional customs fees.

7. Discreet Shipping

● All orders are shipped in plain, unmarked packaging to ensure privacy.

8. Changes to the Shipping Policy

● Pincklub reserves the right to update or change this shipping policy at any time. Any changes will be posted on this page.

9. Contact Us

● If you have any questions about our shipping policy, please contact us at info@pincklub.com.

Thank you for choosing Pincklub!